Thursday, March 06, 2008

BBC promo box, Comments

One week after coming out of beta and going live, the BBC homepage (UK edition) continues to generate plenty of heated comments.

The longest comment thread is
here with currently 277 passionate opinions, and there is more comment feedback in a similar vein here.

The focus of the majority of detractors is the fixed promo tabbed box.

While the rest of the site is customisable with selectable and dragable content, and various resizing, reskinning and location-based options, the main gripe is that the largest item, the promo box is locked in place and can't be minimised or deleted.

The tab selections below the box causes the entire page colour section headers to change upsetting people too, although the customisation option allows you to override this.

It will be interesting to see at the next stage of development to what degree the user comments will have an impact.

Having a major redesign trying to satisfy many clearly conflicting user views and internal requirements at the same time, is certainly a challenge.

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